Job Details

**Job Overview:** Are you passionate about providing exceptional customer service? We are seeking a Customer Care Advisor to join our team in Webster, New York. In this role, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring a positive experience. **Job Details:** As a Customer Care Advisor, you will be responsible for handling customer inquiries via phone, email, and chat. You will provide information about products, process orders, and address any concerns or complaints in a professional and timely manner. **Responsibilities:** - Respond to customer inquiries promptly and effectively - Process orders and returns accurately - Troubleshoot and resolve customer issues - Provide product information and recommendations - Maintain customer records and update information as needed **Requirements:** - Excellent communication skills - Strong problem-solving abilities - Ability to work in a fast-paced environment - Customer service experience preferred - Proficient in Microsoft Office - High school diploma or equivalent **Benefits:** - Competitive salary - Health insurance benefits - Paid time off - Opportunities for career growth - Employee discounts **Other Details:** Our office in Webster, New York offers a collaborative work environment with a supportive team. We value diversity and inclusion, and we are committed to providing excellent service to our customers. Join us in making a difference in the lives of our customers. We encourage enthusiastic individuals with a passion for customer service to apply and be part of our dynamic team. Your dedication and skills will contribute to our continued success in serving the Webster, New York community.